Information and Assistance

    Results: 18

  • Accessibility Information (4)
    TJ-0500

    Accessibility Information

    TJ-0500

    Programs that provide information about the accessibility of parks, airports, public buildings and other facilities for use by people who have restricted mobility. Also included are programs that provide general information about accessibility in home, work and community settings.
  • Adult Residential Facility Complaints (1)
    DD-1500.0080

    Adult Residential Facility Complaints

    DD-1500.0080

    Programs, usually offered by licensing authorities, that accept and, where possible, attempt to resolve complaints regarding the licensing, cleanliness and safety of facilities, treatment of residents, quality of care, excessive fees, unethical or improper conduct of personnel or other inappropriate business practices of group residences for adults with disabilities, assisted living facilities, and senior residential care homes.
  • Aging and Disability Resource Centers (3)
    LH-0350

    Aging and Disability Resource Centers

    LH-0350

    Programs that create a single, coordinated system of information and access for older adults and people with disabilities who are seeking long term support to minimize confusion, enhance individual choice, and support informed decision-making. ADRC centers serve as a single point of entry to public long term support programs and services. They offer information and counseling regarding available long term support options; assist individuals in determining their eligibility for public long term support programs and benefits including level of care determinations for Medicaid nursing facility and home and community-based service waiver programs; provide short-term case management to stabilize long term supports for individuals and their families in times of immediate need; help people plan for their future long term support needs; and provide information about and referral to other programs and benefits (such as health promotion and disease prevention, transportation services, housing and income support programs) that help people remain in the community.
  • Case/Care Management (18)
    PH-1000

    Case/Care Management

    PH-1000

    Programs that develop plans for the evaluation, treatment and/or care of individuals who, because of age, illness, disability or other difficulties, need assistance in planning and arranging for services; which assess the individual's needs; coordinate the delivery of needed services; ensure that services are obtained in accordance with the case plan; and follow up and monitor progress to ensure that services are having a beneficial impact on the individual. Case management is a collaborative process characterized by communication, advocacy and resource management to promote high quality, cost-effective interventions and outcomes.
  • Comprehensive Information and Referral (6)
    TJ-3000.1500

    Comprehensive Information and Referral

    TJ-3000.1500

    Programs that maintain information about the full range of human services and which function as the primary source of information about and linkage to human service providers in the community.
  • Consumer Complaints (5)
    DD-1500

    Consumer Complaints

    DD-1500

    Programs that provide mechanisms through which consumers can register complaints regarding specific problems they are having with consumer goods and services, and obtain assistance in achieving a satisfactory resolution.
  • Consumer Education (3)
    DD-1800

    Consumer Education

    DD-1800

    Programs that utilize a wide variety of informational materials and techniques to increase the public's awareness of their rights and responsibilities as consumers of goods and services. The services may include information concerning federal and state consumer protection laws and regulatory agencies; advice regarding comparison shopping, use of consumer reports and buying guides, and other practices that help consumers make informed decisions and avoid problems before they occur; and education regarding the steps that need to be taken to resolve problems with unfair credit practices, defective products, shoddy repairs or workmanship or incompetent services.
  • Disease/Disability Information (1)
    LH-2700.1700

    Disease/Disability Information

    LH-2700.1700

    Programs that provide information about the etiology, symptoms, preventive measures, screening/diagnostic procedures, and/or methods of treatment or management for specific illnesses or disabling conditions; and/or which disseminate information about the latest research with regard to a particular illness or condition. Included are programs that maintain disease registries, i.e., databases that contain information about people who have been diagnosed with a specific type of disease and have been treated by a particular hospital or live within a particular geographic area. Registry information is used by public health authorities to identify and investigate unusual patterns of occurrence of the disease and can help communities plan for and deliver needed medical services.
  • Health Care Referrals (4)
    LH-2600

    Health Care Referrals

    LH-2600

    Programs that link people who are in need of medical care, nursing care, dental care or other types of health care services with qualified practitioners.
  • Health Education (10)
    LH-2700

    Health Education

    LH-2700

    Programs that provide information that improves the public's understanding of living and working conditions and other factors that safeguard their health and prevent or reduce the risk of injury, disease, disability and premature death. Health education programs help people make informed decisions about matters which affect their personal health and the health of others. They inform the public of health and safety hazards, help people modify behaviors that compromise their health, encourage people to take advantage of early detection programs and provide information about treatment and rehabilitation options for people who have an illness, injury or disability. They also provide anticipatory information or guidance to help people deal with and understand specific medical procedures, being hospitalized or other necessary interfaces with the health care system.
  • Health Insurance Information/Counseling (4)
    LH-3500

    Health Insurance Information/Counseling

    LH-3500

    Programs that offer information and guidance for people who need assistance in selecting appropriate health insurance coverage and which may also answer questions about health insurance benefits and help people complete insurance forms.
  • Lawyer Referral Services (5)
    FT-4800

    Lawyer Referral Services

    FT-4800

    Programs that maintain lists of private attorneys and link people who need legal assistance with lawyers who specialize in the required area of law.
  • Long Term Care Issues (2)
    YZ-4750

    Long Term Care Issues

    YZ-4750

    Programs that provide information and/or services that deal with the topic of long term care and the individuals who require it.
  • Long Term Case/Care Management (2)
    PH-1000.4500

    Long Term Case/Care Management

    PH-1000.4500

    Programs that develop, implement, assess and follow-up on plans for the evaluation, treatment and/or care of people who, on an ongoing basis, need assistance in planning and arranging for services.
  • Specialized Information and Referral (18)
    TJ-3000.8000

    Specialized Information and Referral

    TJ-3000.8000

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.
  • Specialized Information and Referral for Multiple Sclerosis (1)
    TJ-3000.8000 * YF-3000.5120

    Specialized Information and Referral for Multiple Sclerosis

    TJ-3000.8000 * YF-3000.5120

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.

    A chronic, slowly progressive disease of the central nervous system in which the myelin sheath which covers the nerves hardens, resulting in difficulties with muscle control, involuntary movements of the eyeballs, speech problems and tremor. Multiple sclerosis is marked by a history of remissions and exacerbations.

  • Tax Information (1)
    DT-8700

    Tax Information

    DT-8700

    Programs that provide general information about the tax obligations of individuals, businesses, corporations and other entities, or details regarding specific tax credit, exemption, postponement or rebate programs for which they may be eligible.
  • Women's Centers (1)
    TC-5500.9500

    Women's Centers

    TC-5500.9500

    Multipurpose centers that serve as a focal point for women in the community and which offer, at a single location, a wide variety of services and activities that are needed by and of interest to this population.